Frequently Asked Questions

🔍 Have questions? We’ve got answers!

Cross-platform access

General

Subscription & Payment

Privacy & Data Security

On which platforms can I use DecAI?

DecAI supports Android, iOS, and Web versions. You can use our product on different devices according to your needs: Google Play: https://play.google.com/store/apps/details?id=ai.interior.design.home.renovation.app&referrer=utm_source%3Daidweb App Store: https://apps.apple.com/app/apple-store/id6502747597?pt=126223590&ct=aidweb&mt=8 Web: https://decai.ai/

Can my account sync across different devices?

Yes! Simply log in to your DecAI account using the same method, and your account information and subscription content will stay synced across both mobile (iOS/Android) and computer.

Can I sync my subscription across platforms?

Absolutely. As long as you log in to your account and purchase a subscription, you can enjoy the subscription benefits on any platform. Your subscription works seamlessly on Android, iOS, and Web.

How can I ensure my data is secure?

We use encryption technology to store all account data and project content, ensuring that your information is safe and secure.

What should I do if I encounter problems?

You can contact us by filling out the "Contact Us" form on the homepage, or by sending an email directly to decaiwebteam@outlook.com. We will provide assistance as soon as possible.