DecAI FAQS

Everything You Want to Know About DecAIEverything You Want to Know About DecAI

Quickly find answers to your questions about DecAI at your fingertips.
Search by keywords, browse the categories below, or reach out to us directly. We’re always here to help.
Quickly find answers to your questions about DecAI at your fingertips.
Search by keywords, browse the categories below, or reach out to us directly. We’re always here to help.

DecAI home design help illustration

Frequently asked questions

DecAI is a free, AI-powered home design platform that helps you redesign your space and visualize new ideas directly on your own photos—so you can explore different possibilities before making any real-world changes. It provides 9 key AI design tools that let you quickly go from raw ideas to mature designs:

  • AI interior design: Reimagine your interiors with different styles, colors, furniture replacements and decors in seconds with AI.
  • AI exterior design: Refresh your home's, shop’s or building's exterior and façade with new colors, materials, and architectural styles with just simple prompts.
  • AI garden design: Renovate your gardens, yards and outdoor landscapes with ease.
  • AI furniture replace: Replace or add furniture to your room photos to find the perfect match and refresh your space with ease.
  • AI furniture remover: Remove unwanted furniture, clutter, or décor from your room photos to create a cleaner starting point for remodeling or redesigning.
  • AI wall design: Instantly visualize different wall colors, materials, textures, and finishes in your own room.
  • AI floor design: Try different flooring colors, materials, textures, and styles without any real-world construction.
  • AI room declutter: Empty any cluttered or furnished room or space in one click, making it easy to remodel, stage, or redesign your space and unlock its full potential.
  • AI style transfer: Flawlessly transfer the style of any reference photo to your own room, whether it's from Pinterest, Instagram, or anywhere else.

In short, DecAI is a free, all-in-one online design hub that brings all possible tools you might need to redesign or remodel your home space. Simply upload a photo of your interior or exterior space, and DecAI will do the rest for you in less than 30 seconds. Your entire home design workflow is covered—all in one place.

Yes. DecAI offers a Free plan that lets you try its core AI home design features at no cost. You get 1 free generation on the web, 10+ design styles, and 10+ space types, along with access to your design history, exports, and sharing. If you need more generations, additional design styles and space types, or watermark-free exports, you can easily upgrade to a paid plan anytime.

DecAI is designed for anyone who wants to visualize, redesign, or improve a space without complicated design software. It's especially useful for homeowners, renters, interior designers, architects, real estate professionals, home stagers, and design beginners.

For the web version, DecAI works with most modern browsers on Windows and Mac computers, including Chrome, Firefox, Safari, and Edge. The DecAI mobile app is available for both Android and iOS devices. For the best experience, we recommend keeping your operating system, browser, and DecAI app updated to the latest version and using a stable internet connection.

DecAI is available on the web, iOS, and Android, so you can design wherever it's most convenient for you. Use DecAI directly in your browser on a desktop or laptop, or download the mobile app to design on the go. You can get the DecAI here: Web: https://decai.ai/ iOS App: https://apps.apple.com/app/apple-store/id6502747597?pt=126223590&ct=aidweb&mt=8 Android App: https://play.google.com/store/apps/details?id=ai.interior.design.home.renovation.app&referrer=utm_source%3Daidweb

Creating a DecAI account is quick and easy. Simply visit the DecAI official website or open the DecAI app, then click “Get Started” on the web page or choose any design tool you'd like to try. A “Try DecAI for Free” pop-up will appear for you to create an account. You can sign up using your Google account, Apple account, or any other email address. Once you're signed up successfully, you can start exploring DecAI's AI-powered design tools right away.

Yes. DecAI lets you sign up using your Google or Apple account, as well as your email address. Simply choose your preferred sign-up method and follow the on-screen instructions to create your account with just simple clicks.

If you forget your password, go to the DecAI login page and click “Forgot the password” and follow the instructions on the password reset page to create a new password.

Yes. You can log in to DecAI on multiple devices using the same account. However, we recommend using your account on only one device at a time to avoid potential syncing, design, or account issues.

First, double-check that you're using the correct email address and password, or the same sign-in method you used when creating your account, such as Google or Apple. If you still can't log in, try refreshing the page, restarting the app, checking your internet connection, or resetting your password. If the issue continues, please contact our support team at decaiwebteam@outlook.com with details for help.

DecAI automatically considers your design preferences, room layout, and current trends, then quickly generates the home design tailored to your space.

DecAI helps to test your modern home layouts, furniture renovations and color palettes tailored to your preferences and space.

DecAI uses AI to create realistic visualizations of exterior design ideas before construction, helping homeowners explore options and make more confident decisions.

DecAI uses AI to auto analyze your uploaded photo, recognize key elements such as the room, furniture, walls, floors, and layout, and then generate a new design based on the style or instructions you provide.

No. DecAI is designed to preserve the key structure and layout of your original space while applying your requested design changes. For the best results, upload a clear photo and use specific prompts to tell DecAI which elements you'd like to keep or change.

Yes. DecAI provides a Free plan for you to get started on both the web and mobile apps. On the web (the web version): You can create your first design for free. You can choose any feature and explore 10+ design styles and 10+ space types before deciding whether to upgrade. On mobile (including the iOS & Android apps): After signing up, you can generate up to 3 designs per day for free.

Once you’ve used all your free generations, you’ll need to upgrade to a paid plan to continue creating new designs. Your existing designs will still be available in your account by checking your design histories, and you can choose a plan that best fits your needs.

DecAI offers flexible pricing options to fit different needs and usage levels. If you need to use DecAI regularly, choose a Monthly or Yearly plan. Yearly plans offer the best value, helping you save at least 75% compared with monthly billing. If you only use DecAI occasionally, you can purchase a one-time payment credit package, which gives you a set number of generation credits without committing to a monthly or yearly subscription. Not sure which one is right for you? Visit our Pricing page to compare all available plans and find the one that best fits your needs.

The one-time credit package is a flexible option for users who only need DecAI occasionally. Instead of subscribing to a Monthly or Yearly plan, you can make a one-time payment to purchase 100 AI generation credits at $29.99 at once or 300 AI generation credits at $69.99, and use them whenever you need them. There’s no subscription and no automatic renewal. You’ll only be charged when you choose to purchase another credit package or subscriptions. Go checking the details on the pricing page.

Yes. Your subscriptions, including the Monthly and Yearly plans, will renew automatically unless you cancel it at least 24 hours before the end of the current billing period. Of course, the one-time credit packages do not renew automatically. You’ll only be charged once for the credits you purchase.

Data security is a top priority at DecAI. We use industry-standard encryption technologies and security measures to protect your data and ensure your information is handled safely and responsibly. For more details, please refer to our Privacy Policy.

Yes. Your data and photos are kept secure at all times. Only you can see the content you upload—your photos are never shared with other users or third parties. We take privacy seriously and use industry-standard security measures to protect your information.

If you are using the mobile apps, simply go to Settings → Feedback → Request a data deletion. If you are using the web version or cannot access the app version temporarily, simply email us at decaiwebteam@outlook.com with your request, and we’ll get back to you as soon as possible.

All uploaded photos are stored for up to 7 days, after which they’re automatically deleted. You’re always in control of your content and can request deletion at any time.

Yes. You’re free to save and share the content you create with DecAI, including for commercial use. You’re responsible for how the content is used or redistributed, and also ensure it complies with our Terms of Service and community guidelines.

AI isn’t perfect yet, so occasionally some results may look unusual or not quite right. If that happens, you can simply delete the design and try generating it again with the same photo, try to describe your requirements in a different way if possible. If you have a moment, we’d really appreciate it if you could tap the Send feedback button in the app and let us know what went wrong. Your feedback helps us make DecAI better for everyone. Thank you in advance for helping us improve!

We would recommend you to start with a clear, well-lit photo that shows as much of your space as possible. Avoid blurry, dark, heavily cropped, or distorted images. When describing your design, be specific about what you want to change and keep unchanged. If the first result isn't quite right, use “Ask Designer” or “Edit” to keep refining it instead of starting over.

First, check that you have a stable internet connection and are using the latest version of the DecAI app. You can also try closing and reopening the app, restarting your device, or clearing unnecessary background apps. If the problem continues, please contact us at decaiwebteam@outlook.com with your device model, operating system, app version, and a screenshot of the issue if possible.

Absolutely yes! Your ideas and feedback are one of the best ways for us to make DecAI better. If there's a feature, design style, material, or anything else you'd love to see, please feel free to reach out and share your ideas with us. We're always happy to hear from you!

If you need help, you can reach out to us by filling out the Contact Us form on our homepage or by emailing us directly at decaiwebteam@outlook.com. We’re always happy to listen and help.

Still have questions?

If you still have questions or need help with suggestions, troubleshooting, or partnerships, feel free to contact us—we’ll get back to you as soon as possible.

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